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  • Website issues

    I was having a difficult time with the website today. Parts that I know are there I could not find (gearsets) and when I tried to add an elusive gearset, it showed in the cart as a catalytic converter. I had the same issue with two different web browsers.

    I tried to place my order over the phone too, but the guy I got was far from knowledgable...at least he came across that way. I gave up when he told me the Tucson 4 Wheel Parts store was gone and I could not pick up my parts there.

  • #2
    This is the first I am hearing about it. Do you have a part number of what you were looking for?

    Comment


    • #3
      No, I could not get to the parts I needed.

      Here is what I was trying to find though:

      Superior ring and pinion gearset, 4.10 for widetrack CJ: could find intermitantly, turned into a catalytic converter in the cart.

      Superior and Moser one-peice axles for widetrack CJ: Kept geting conflicting descriptions: I selected one for a widetrack CJ and got shafts for one with Quadatrack.

      Instal kits: another intermittant find. Never could get it added to my wishlist.

      I was trying to add the parts to my wishlist so I could more easily compare them. Nothing save an overflow radiator tank successfully made it into my cart.

      When I called in, I was told the 4 wheel parts store in Tucson was closed, as in no more. I verified it is indeed still open. The guy I spoke with at 4WD was rather inept.

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      • #4
        I can't get the error to repeat here. I need links or specific part number examples. Something I can go to and see the problem. I just did a search for Superior ring and pinion 4.10 and here are my results.

        http://www.4wd.com/search.aspx?PN=1&...nd+pinion+4.10

        And I confirmed...the Tucson store is definitely there.
        Last edited by TJMagoo; 02-17-2009, 02:46 PM.

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        • #5
          It's working fine now. I ran some searches and everything popped right up and worked great.

          Guess it's a "box of vodoo" thing.

          Thank you for checking it out.

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          • #6
            No problem. Can you shoot me a PM with your phone number? The sales manager is asking for it so he can see who you talked to to coach the sales rep on the data he gave you.

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            • #7
              Originally posted by TJMagoo View Post
              No problem. Can you shoot me a PM with your phone number? The sales manager is asking for it so he can see who you talked to to coach the sales rep on the data he gave you.
              I like that word "coach"!

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